Terms & Conditions
Acceptable Use Policy, Privacy Statement and other document resources…| Title | Description | Version | Date | Download |
| General Terms and Conditions for the Supply of Goods and Services | The agreement that most customers will accept when we supply goods and services to them. | 14 | August 2014 |  |
| Acceptable Use Policy | General guidelines for the use of the Internet services provided by our company to our customers. | 3 | August 2009 | |
| Privacy Statement | Our committed to protecting your privacy. | 3 | May 2018 | |
| Net-Telco Terms and Conditions | The terms and conditions for all services purchased on the Net-Telco website. | 3 | September 2012 | |
| Supplementary Terms and Conditions for Domain Name Registration Services |
The supplementary agreement for all customers that we supply domain name registration services.
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2 | September 2014 | |
| GOV.UK Domain Agreement |
Additional terms and conditions for gov.uk agreements. |
1 | September 2024 | |
| Support Escalation Planner | This planner is part of your general service agreement and provides useful information on how to contact customer support services and the level of service you should expect to receive. | 3 | August 2014 | |
| Complaint Escalation Procedure | This procedure documents the processes you can take in making a complaint. | 2 | August 2014 | |