| Title |
Description |
Version |
Date |
Download |
| General Terms and Conditions for the Supply of Goods and Services |
The agreement that most customers will accept when we supply goods and services to them. |
14 |
August 2014 |
 |
| Acceptable Use Policy |
General guidelines for the use of the Internet services provided by our company to our customers. |
3 |
August 2009 |
|
| Privacy Statement |
Our committed to protecting your privacy. |
3 |
May 2018 |
|
| Net-Telco Terms and Conditions |
The terms and conditions for all services purchased on the Net-Telco website. |
3 |
September 2012 |
|
| Supplementary Terms and Conditions for Domain Name Registration Services |
The supplementary agreement for all customers that we supply domain name registration services. |
2 |
September 2014 |
|
| Support Escalation Planner |
This planner is part of your general service agreement and provides useful information on how to contact customer support services and the level of service you should expect to receive. |
3 |
August 2014 |
|
| Complaint Escalation Procedure |
This procedure documents the processes you can take in making a complaint. |
2 |
August 2014 |
|
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